Help Center

Frequently Asked Questions

Creating a Stash

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Diaper Stash runs on Chrome, Firefox, Edge or Safari. We take customer privacy and security seriously, so you'll need to have the latest version of your chosen browser. Diaper Stash will not run on Internet Explorer.

Registration

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Once your identity has been verified, you can no longer change your legal name in the system.

Login

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Don't worry! If you forgot your username, you can also use your email address to login.

Managing Your Stash

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Click or tap the pencil icon on your Stash page to edit your Stash, and toggle your Stash Visibility to "Not Discoverable Via Search" if you don't want your Stash to be visible to anyone searching the Diaper Stash site. Toggle back to make your Stash visible again.

Managing Your Stash Balance

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No, the only place you can access your Stash balance is via your Stash page on the Diaper Stash site.

Using Your Funds

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Tap or click on "I'll shop online with my funds" on your Stash page, or select "Use the Funds" from the Menu. This will take you to the shopping page where you can purchase diapers and wipes online using your funds.

Ordering Online

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We always display the most accurate product availability we can, but very rarely a product may go out of stock between the time you select your product and the time a retailer confirms your order. In this case, we will refund the amount of the cancelled order to your Diaper Stash balance so you can choose a different product or retailer. The refund may take up to 5 days to appear in your balance.

Your Orders

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You will receive a confirmation email from the retailer with the order and shipment details. Any tracking information, if available, would only be found on the retailer's website.

Receipt Upload & Reimbursement

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No. As long as your Diaper Stash balance can cover the receipt amounts, you may submit as many receipts as you like.

Made up your mind?

Yes! Let's create a Stash

Finding a Stash

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Your friend may have chosen not to make their Stash visible in searches. If you can't find a specific Stash account through search, reach out to your friend and ask for the direct link to their Stash page.

Contributing to a Stash

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On the Diaper Stash homepage, click "Find a Stash" and search for friends and family. If you can't find the Stash you're looking for, contact your friend directly to get their personal Diaper Stash link to contribute. Once you've found the Stash you're looking for, it's easy to contribute in a few simple steps with no registration.

Payments

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Currently you can use Visa, Mastercard, American Express, and Discover cards to contribute to a Stash.

Our Partners

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Finigree is a technology platform that specializes in connecting banking payments systems to other systems. Pampers Diaper Stash uses the Finigree platform to help with the management of your Diaper Stash funds. You may see the Finigree logo or name occasionally, as they are helping Pampers bring this Diaper Stash experience to you.

Privacy

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View the P&G Privacy Policy here.
View the ANB Privacy Policy here.
View the Finigree Privacy Policy here.
View the SNIPP Privacy Policy here.
View the Target Privacy Policy here.
View the Wal-Mart Privacy Policy here.

Terms & Conditions

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Contact

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Contact us here.

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